Privacy Policy

Last Updated: February 16, 2025

1. Introduction

At IELTS With AI ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our IELTS writing practice service (the "Service").

2. Information We Collect

2.1. Information You Provide

Email address (for account creation and communication)
Payment information (processed by Stripe)
Essay content and writing submissions

2.2. Automatically Collected Information

Usage data (number of submissions, frequency of use)
Device information (browser type, IP address)
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our Service
To process your payments
To evaluate your essays and provide feedback
To monitor Service usage and prevent abuse
To communicate with you about your account
To improve our Service

4. Data Processing and Third-Party Services

We use the following third-party services to process your data:

Stripe (payment processing)
OpenAI (essay evaluation)

Important notes about data processing:

Your essays are processed using OpenAI's services but are not used for AI training
Payment information is processed securely by Stripe and we do not store your full payment details
We store your essays indefinitely to allow you to access your practice history

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure data transmission using SSL/TLS encryption
Regular security assessments and updates
Limited access to personal information by authorized personnel only

6. Your Rights

Under applicable data protection laws, you have the following rights:

Right to access your personal data
Right to correct inaccurate personal data
Right to request deletion of your personal data
Right to restrict processing of your personal data
Right to data portability
Right to object to processing of your personal data

To exercise any of these rights, please contact us at contact@ieltswith.ai.

7. Cookies

We use cookies and similar tracking technologies to improve your experience with our Service. You can control cookie settings through your browser preferences.

Essential cookies are required for the Service to function properly. Other cookies are used for:

Authentication and session management
Remembering your preferences
Analytics and performance monitoring

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data, we ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our Service is not directed to children under the age of 16. If you become aware that a child has provided us with personal information without parental consent, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@ieltswith.ai.